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disable future reminders Empty disable future reminders

Post  jordan on Mon Apr 19, 2010 12:19 am

We have gotten several complaints that we send too many reminders to patients. Is there a way to disable all future reminders? If I set future reminders to be sent at "0" days in the future, will this stop the reminders from being sent out? I just want one text and one email to be sent to my patients, two days prior to their appointment. Thanks.

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disable future reminders Empty Re: disable future reminders

Post  Administrator on Mon Apr 19, 2010 12:17 pm

jordan wrote:We have gotten several complaints that we send too many reminders to patients. Is there a way to disable all future reminders? If I set future reminders to be sent at "0" days in the future, will this stop the reminders from being sent out? I just want one text and one email to be sent to my patients, two days prior to their appointment. Thanks.

It's best just to disable "Future Reminders" in the concierge. Just un-check that option and it will turn it off.
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disable future reminders Empty Re: disable future reminders

Post  jordan on Thu Apr 29, 2010 1:23 pm

I don't see a place to disable future-send on the concierge... where is it located?

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disable future reminders Empty Re: disable future reminders

Post  Administrator on Wed May 05, 2010 1:31 pm

jordan wrote:I don't see a place to disable future-send on the concierge... where is it located?

Please call us so we can walk you through this
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