Unable to get text message working with PracticeWorks
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Unable to get text message working with PracticeWorks
Our office uses PracticeWorks software program. In the patients clipboard there are 3 spaces in which to enter telephone numbers: Home, Work1 (W1) and Work2 (W2). We put patients cell phone numbers in the (W2) space. Our patients have never received a text message regarding their dental appointment. Looking at the patient list in the Dental Senders program the only phone number listed is the home number or primary number. It doesn't appear that the DentalSenders program is pulling any of the other telephone number. How can I make this feature work with PracticeWorks?
bridgett- Posts : 2
Join date : 2010-04-27
Re: Unable to get text message working with PracticeWorks
bridgett wrote:Our office uses PracticeWorks software program. In the patients clipboard there are 3 spaces in which to enter telephone numbers: Home, Work1 (W1) and Work2 (W2). We put patients cell phone numbers in the (W2) space. Our patients have never received a text message regarding their dental appointment. Looking at the patient list in the Dental Senders program the only phone number listed is the home number or primary number. It doesn't appear that the DentalSenders program is pulling any of the other telephone number. How can I make this feature work with PracticeWorks?
We pull the cellphone number from wk2.
What is your account userame?
Administrator- Admin
- Posts : 332
Join date : 2009-04-16
Re: Unable to get text message working with PracticeWorks
bridgett wrote:User name: bridgett
Your all set now.
Administrator- Admin
- Posts : 332
Join date : 2009-04-16
PracticeWorks & cell phone numbers
Thank you for updating our Dendalsenders software program. When should I start seeing the cell phone numbers in the patient accounts?
bridgetn- Guest
Re: Unable to get text message working with PracticeWorks
bridgetn wrote:Thank you for updating our Dendalsenders software program. When should I start seeing the cell phone numbers in the patient accounts?
The next day
Administrator- Admin
- Posts : 332
Join date : 2009-04-16
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