Reminders not being sent

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Reminders not being sent

Post  JT on Fri May 14, 2010 12:43 pm

We registered a couple of weeks ago and no appointment reminders have gone out?
We have not changed or updated any software. Please Advise

JT
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Re: Reminders not being sent

Post  Administrator on Wed May 19, 2010 10:20 am

JT wrote:We registered a couple of weeks ago and no appointment reminders have gone out?
We have not changed or updated any software. Please Advise

What's your username so we know what office to call.

It is firewall, you changed your password or the mapping to your database is incorrect.
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Reminders not being sent

Post  jt on Fri May 21, 2010 11:22 am

our user name is withersdental

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Re: Reminders not being sent

Post  Administrator on Fri May 21, 2010 1:19 pm

jt wrote:our user name is withersdental
Thanks, we called and left a message with Yuni
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Reminders not being sent

Post  JT on Fri May 21, 2010 3:37 pm

Problem solved! Thank You Jerry!

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Re: Reminders not being sent

Post  Administrator on Mon May 24, 2010 6:56 pm

JT wrote:Problem solved! Thank You Jerry!
Thanks
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