recall on weekend?

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recall on weekend?

Post  westla on Fri Aug 06, 2010 5:29 pm

On weekends when the computer is off, would that cause the dental senders to miss the recalls for those days, or would those due be done on the Monday after?
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westla
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Re: recall on weekend?

Post  Administrator on Mon Aug 16, 2010 9:47 am

westla wrote:On weekends when the computer is off, would that cause the dental senders to miss the recalls for those days, or would those due be done on the Monday after?
Thanks

Yes, if your server is off (or no internet) then we won't send any communications e.g. recall or appt. reminders. Let's say last Sunday was 8/15/2010 but 8/15/2009 was a Tuesday then you have recall patients that we need to contact but can't if the computer is off.
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