Confirmation

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Confirmation

Post  boydthor on Tue Oct 19, 2010 8:46 am

Can people text back their confirmation? What about e-mail? This would be helpful and convienient for the patient. I have had several patients call wanting to text back. Is there anything that can be changed in the system to enable this?

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Re: Confirmation

Post  Administrator on Tue Oct 19, 2010 1:36 pm

boydthor wrote:Can people text back their confirmation? What about e-mail? This would be helpful and convienient for the patient. I have had several patients call wanting to text back. Is there anything that can be changed in the system to enable this?

No, we do not allow email and/or text back. It's way too easy for a patient to say "I can't make my appointment". If they need to reschedule we want them to talk to you.
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