Not recieving confirmations

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Not recieving confirmations

Post  AZGentle on Wed Jul 27, 2011 11:16 am

Our office has been using Patient Activator for a few months and receive the emailed confirmations. But for the past few days We have not been receiving any email confirmations from our patients, a lot of them said they received the email and confirmed but we are not getting a notice.

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Re: Not recieving confirmations

Post  Administrator on Fri Aug 05, 2011 12:11 pm

If you are routing your email to an email application like Outlook it is possible the emails are getting hung up in the original email account. Please call support@866-916-5947 and we would happy to trouble shoot with you.
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