30 day appt reminder

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30 day appt reminder

Post  mrsbrooks on Sat Oct 24, 2009 9:46 am

Is there a way to have a different message for the 30 day appt reminder (ie- this is just a reminder) that is different from the 2 day notice that says call to confirm?

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Re: 30 day appt reminder

Post  Administrator on Mon Oct 26, 2009 6:59 pm

mrsbrooks wrote:Is there a way to have a different message for the 30 day appt reminder (ie- this is just a reminder) that is different from the 2 day notice that says call to confirm?


We are working on these requests will have it soon. Keep an eye here for an update next week (or so).
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30 Day Appt Reminder

Post  368875 on Tue May 25, 2010 2:05 pm

Has the upgrade to have 2 different message (one for 30 day and one for 2 day) been installed? If not, is there an ECD?

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Re: 30 day appt reminder

Post  Administrator on Tue May 25, 2010 2:16 pm

368875 wrote:Has the upgrade to have 2 different message (one for 30 day and one for 2 day) been installed? If not, is there an ECD?

There is a difference e.g.

30 days before the appt. the patient gets a "Save the Date" email. This is informational only and the patient can not confirm their appt. It only mentions their appt. time and date.

2 days before is an Appt. Reminder, here the patient can confirm their appt. by clicking the Green Confirm button. again it includes the appt. details but requests that the patient confirm their appt.
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30 day appt reminder

Post  368875 on Tue Jun 01, 2010 1:51 pm

Thank you.

For the text message that is sent out at 30 days, is it the same as the text message sent out at 2 days. If they are different, how do I change the 30 day text message.

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Re: 30 day appt reminder

Post  Administrator on Wed Jun 02, 2010 6:03 pm

368875 wrote:Thank you.

For the text message that is sent out at 30 days, is it the same as the text message sent out at 2 days. If they are different, how do I change the 30 day text message.

The text is simply the time and date of their appt.
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