Not receiving email of delivery confirmation

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Not receiving email of delivery confirmation

Post  lenzdds on Tue Sep 28, 2010 7:34 am

The last email I have received from Dental Senders showing email delivery confirmations was Sept. 10th. I was concerned that our reminders are not going out, but when I look on our dashboard it does show emails went out. I am concerned that patients may have confirmed and I am not getting those either?? I also checked under the 'my account' tab and it does have our office email in there. I have also checked our spam folder as well. Thanks for your help!!

Jennifer

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Re: Not receiving email of delivery confirmation

Post  Administrator on Wed Oct 06, 2010 6:15 pm

lenzdds wrote:The last email I have received from Dental Senders showing email delivery confirmations was Sept. 10th. I was concerned that our reminders are not going out, but when I look on our dashboard it does show emails went out. I am concerned that patients may have confirmed and I am not getting those either?? I also checked under the 'my account' tab and it does have our office email in there. I have also checked our spam folder as well. Thanks for your help!!

Jennifer

Jennifer, call us and we can help 866-916-5947
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